This is a follow-up post to my previous one over the lack of adequate diagnosis by Engineers Without Borders in determining the cause of failures they have admitted. Here I turn my attention away from the admitting failure process to address the substance of EWB’s failure. It is also specifically a response to Erin Antcliffe’s question on Twitter and an expansion on my 140 character response:
However, this isn’t really about EWB’s volunteer-based business model. The mediocre achievements of the development industry over the past 50 years suggest that all the development experts in the world don’t amount to very much, at least not if they’re working in the wrong framework. As such I applaud EWB’s intentions and efforts to “search for new models for development impact” (Erin in comments on David Week’s post).
My top tweet above might come across as harsh, but I think is fair. I’ve been working where I do for over 10 years, and I’m still very much learning about the country and its people. All the really effective NGOs I know around here have staff who’ve equally stayed around for the long haul, many longer than me.
And yet expatriate development programme staff the world over typically stay for only 3-5 year posts at maximum, with many doing shorter stints. I had one friend who had worked for 3 different UN agencies in 3 different countries doing 3 different jobs, each for only one year. He wasn’t a senior consultant brought into to lend his advice for a set period, but a junior officer who was presumably good with spreadsheets. But why would the UN seek to foster such wasteful career management?
I can guess at two ‘inspirations’ for this myopic approach to HR management:
- Many aid projects, equally myopically, last only 3-5 years.
- Diplomats tend to get rotated quite regularly, and donor bureaucracies generally evolved out of foreign ministries.
But it doesn’t really matter how we arrived at this ridiculous situation, we just need to get out of the rut. Rome was not built in a day, or even a 3 year project cycle. It’s quite simple: if you are serious about tropical conservation or development then you need to make a serious time investment. We need staff who’ll stay the distance, not just lay a few bricks on an aqueduct then move on.
So to answer Erin’s question: obviously you cannot demand that staff sign up for 5+ years right from the word go (and especially not with volunteers), but you can orient your whole HR management to encourage long stays, with career development in situ. New recruits should understand that this is the organisation’s culture from early on, and learn the importance of continuity to achieving lasting results.
This would require a complete redesign of the architecture of bilateral aid projects (which certainly could do with an overhaul), but NGOs have greater freedom and could much more easily push this approach starting right now. I’m not saying it’ll be easy, but then tropical conservation and development clearly aren’t easy. Time to saddle up for the challenge!
ps. The counterpoint to all of the above is that fossilised staffing is also not a great road to success. As such aid organisations need to balance continuity and long term management with regular injections of fresh blood. Again, not always an easy task.