Telemarketing & Development

Although off-shore call centres don’t exactly have the best reputation in the West, up to now the rise of this form of cut-price telemarketing has been something of a development success story … up to now. Today I received a call from one – how did they get my number? – pushing some incomprehensible development something and climate change related wotsit MSc and short courses at some Dutch university. If I could name and shame them I would, but the name was too garbled and I had better things to do than to ask for it to be repeated. I know that fees for overseas students are vital to keeping alive many Western universities, but this was scraping the barrel.

So to anyone mad enough to contemplate repeating this abomination here’s a hint: if you’ve got my phone number, you’ve almost certainly got my email address. If your unsolicited marketing piffle makes it past my spam filter at least it won’t be mangled beyond comprehension by someone whose boss makes them watch British TV soap operas so they can empathise with their customers.

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